Online Privacy Notice

Last Update: July 11, 2022

We respect the privacy of our customers and site visitors and know how important it is to protect the confidentiality of their information. We maintain security standards and procedures to guard against unauthorized access to customer information and are committed to protecting information on our websites with the same care we utilize for all American Bank transactions.

What Type of Information Do We Collect and How is it Used?

At American Bank, we want you to enjoy a seamless user experience. From time to time, it is necessary for us to collect information that will allow us to provide that. We do so through the use of cookies and, when applicable, application data. Cookies are small files saved to your hard drive that can help us to identify your computer as you browse our website, or even the next time you log on. They help us to keep your transactions secure by assisting us in identifying you. Application data functions the same way as cookies but is stored within the application on your mobile device. If you are uncomfortable with the use of cookies or application data, you can block them on your devices. Some functionality may be lost however, if you disable the cookies and application data.

In addition, when applying for one of our accounts, we will collect certain information relevant to your application. We use the highest industry standard for online security, including firewalls, passcodes, data encryption and other safety features to ensure that the information you provide us remains secure. It is our policy not to provide or sell your information to non-affiliated third parties. Please see our Privacy Policy for more information.

Third Party Websites

We may provide links to non-American Bank sites, such as bank rating, rewards programs, check printer, credit card, credit bureaus or merchants, and will notify you when leaving the American Bank site. If you choose to link to websites not controlled by American Bank, we are not responsible for the privacy or security of these sites, including the accuracy, completeness, reliability or suitability of their information. If you are asked to provide information on one of these sites, we urge you to carefully review their privacy policies before sharing.

Aggregation Services

Aggregation allows you to gather information from many websites and view that information in a consolidated format on one site. If you provide information about your American Bank accounts (including your access information) to an aggregation service provider, we will consider that as you having authorized all transactions initiated by that aggregation site. We shall have no responsibility for any use or misuse of your account data by any third party to whom you have provided your account information.  If you cancel your third-party aggregation service, we recommend you change your AmericanBank Online password upon cancellation.

Email Forms

Email sent to us should be used for inquiries that are not sensitive or confidential as regular, non-encrypted email (the email we use on most of the site) is not secure. If we need information beyond your name, address, email address and phone number, we’ll provide you with a secure email form. We will never request that you confirm your account numbers, social security numbers, password or other sensitive information via email.

Protecting Your Children

We strictly follow the federal guidelines of the Children’s Online Privacy Protection Act (COPPA).

We do not knowingly collect, maintain, or use personally identifiable information from children under age 13 on our websites. We do not attempt to market to children. We are not responsible for the data collection and use practices of nonaffiliated third parties that are linked from our websites.

Updates to this Privacy Notice

This Online Privacy Notice is subject to change so we recommend that you review it periodically.  If it is necessary to make changes to our privacy policies, we will update the American Bank Online Privacy Notice with the changes and new effective date. Any changes to this Online Privacy Notice will become effective when we post the revised Privacy Notice on our website.  Your use of the site following these changes means that you accept the revised notice.

Contact Us

Your privacy is of the utmost importance to us and we encourage you to contact us with any questions or concerns.