Resources

General Customer Resources

• Incoming Domestic Wire Instructions
• Incoming International Wire Instructions
• General FAQs
• Mobile Banking FAQs
• Report Card Lost or Stolen
• Forgot Sign On ID or Password
• Account Switch Kit

Business Customer Resources

• Business Administrator User Guide
• Business Online Wire Transfer Guide
• Business Online ACH Origination Guide
• Holiday Schedule

Updating Customer Information

If you have recently changed your address, email address, or phone number, it is important that you notify us of the change so we can update your records. 

• Log into AmericanBank Online or Mobile and choose Secure Messages from the left menu and send us your updated contact information
• Complete and submit to us an "Update Contact Information Form." Click on the link below for the applicable form.
  • Personal Update Contact Information Form
  • Business Update Contact Information Form
• Request the change in person by visiting American Bank
• Send a request in writing containing an original signature of each person whose information needs to be updated.  The request should be sent to:
  

   American Bank
   Attn: Customer Service
   4029 W Tilghman St.
   Allentown, PA 18104