Consumer Customer Security Email - November 2015
November 12, 2015
The holiday season is approaching and unfortunately, it’s also a time when you may see an increase in the attempts to steal your personal financial information from scammers or identity thieves. We are providing this list of the popular scams during the holidays to help you keep your personal information safe.
- Black Friday Deals – Don’t buy anything online during the busy Black Friday or Cyber Monday shopping days that seems too good to be true.
- Complimentary Apple Watch – Be on the lookout for the coupons that offer complimentary watches, phones or tablets on sites all over the Internet. Make sure any offers are from legitimate companies.
- Postal Deliveries – Watch out for alerts via email or text that you just received a package from FedEx, UPS or postal mail and then asks you for personal information.
- Fake Refunds – There is a fake refund scam that purports to come from Amazon, a hotel or a retail chain and claims there was a “wrong transaction” charged to you. The email contains a link that you are directed to click on in order to receive a refund.
- Holiday e-Card Greetings – Your email has an attachment that looks like an e-greeting card being sent from a friend or family member. When you open the attachment, you are infecting your computer.
- Charity Scams – Hackers know that many people like to give a little extra during the holiday season, so they send out fake emails that appear to be from legitimate charitable organizations. However, these emails usually link to phony websites that will attempt to get you to enter your financial information and make a donation that will never make it to the organization.
- Extra Holiday Money Fraud – Scammers know it’s nice to have a little extra cash around the holidays, so they send emails to entice job hunters with promises of high-paying jobs or work-from-home moneymaking opportunities.
So, what additional steps can you take to help protect yourself from these scams? Here are some tips:
- Use common sense. If it sounds too good to be true, it probably is.
- Educate yourself. Keep up-to-date about the latest scams and tricks cybercriminals use to steal your information so you can avoid potential attacks.
- Protect your computer. Make sure your computer has updated anti-virus, anti-spyware, and anti-spam software and a firewall.
- Practice safe online shopping. Look for a lock symbol and check the web address before entering any personal or financial information on a retailer’s website.
- Create strong passwords. Use complex passwords consisting of a combination of letters, numbers and symbols and vary them between accounts.
- Click with caution. When you’re checking email, be careful not to click on any links in messages from people you don’t know.
- Be suspicious. Even if you consider yourself cyber savvy, you still need to keep your guard up for new tricks and be proactive about your safety.
We also want you to know that we will never call or send you emails asking you to provide, update, or verify personal or account information, such as passwords, social security numbers, PINs, check or credit card numbers or other confidential information. If you receive any communication from someone posing as American Bank requesting such information, please contact us at 888.366.6622 to confirm authenticity.
We hope you find this information useful. For more information about security and protecting your information, visit our website, AMBK.com. If you have any questions about your accounts, please feel free to contact a member of our Customer Service team toll-free at 888.366.6622. It will be our pleasure to assist you!
Sr. Vice President, Chief Operating Officer